Retail Operations Manager

6 days ago


Hawthorne, Florida, United States First Coast Energy Full time
About the Role

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at First Coast Energy. As a key member of our retail operations team, you will play a critical role in ensuring the smooth day-to-day operations of our convenience stores and retail fuel sites.

Key Responsibilities
  • Assume store management responsibilities in the absence of the Store Manager
  • Provide exceptional customer service and resolve guest concerns in a timely and professional manner
  • Supervise and train store associates to ensure excellent customer service and efficient store operations
  • Manage store inventory, including ordering, receiving, and stocking merchandise and fuel
  • Monitor and control cash handling and accounting accuracy
  • Implement and maintain health and safety procedures to ensure a safe working environment
  • Ensure compliance with all laws, regulations, and company policies
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous leadership experience in a customer service environment
  • Familiarity with inventory management software
  • Valid driver's license and reliable transportation
  • Ability to lift 55 pounds and stand for long periods
  • Excellent communication and interpersonal skills
What We Offer
  • Competitive salary and bonus opportunities
  • Exceptional benefits package, including medical, dental, vision, and life insurance
  • Paid vacation and holidays
  • Paid sick leave and short-term disability
  • 401(k) retirement savings with company match
  • Tuition reimbursement program
  • Career growth opportunities, including store management


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