Enrollment Operations Manager
2 weeks ago
About the Role:
The Enrollment Supervisor will play a crucial role in the daily management of the Enrollment support staff. This includes staffing, monitoring staff calls, customer service delivery, scheduling of accrued time off benefits, and resolving Enrollment support staff issues related to pre-enrollment processing.
Key Responsibilities:
- Assist in the daily management of the Enrollment support staff
- Monitor staff calls and provide customer service delivery
- Schedule accrued time off benefits
- Resolve Enrollment support staff issues related to pre-enrollment processing
- Assist Manager with the creation and implementation of all projects, policies, and procedures as related to plan enrollment process
Requirements:
- Bachelor's degree or equivalent combination of education and work experience
- Two years in sales, healthcare, or related field
- Managed care experience a plus
- Computer skills and knowledge of PC-based applications including Word, Excel, and Outlook
Benefits:
- Tuition Reimbursement for all full and part-time staff
- Generous paid time off
- Affordable medical, dental, and vision coverage for employee and family members
- Two retirement plans (403(b) and Employer Paid Pension)
- Flexible spending
- And more
Why Work for Metropolitan Jewish Health System?
When you work with us, you will receive comprehensive and affordable health and financial benefits, in addition to generous paid vacation, personal, and holiday time. You will also receive the training, tuition assistance, and career development you desire to help you achieve your career goals. We take care of our patients, residents, and health plan members, and we will take care of the rest.
Additional Information:
MJHS companies are qualified employers under the Federal Government's Paid Student Loan Forgiveness Program (PSLF).
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