Enrollment Operations Manager

3 weeks ago


New York, New York, United States MJHS Full time
Job Summary:

As an Enrollment Supervisor at MJHS, you will play a vital role in the daily management of the Enrollment support staff. Your responsibilities will include staffing, monitoring staff calls, customer service delivery, and scheduling of accrued time off benefits. You will also assist the Manager in creating and implementing projects, policies, and procedures related to plan enrollment. Your goal will be to ensure optimal work flows that promote staff and new enrollee satisfaction.

Responsibilities:

• Assist in the daily management of the Enrollment support staff
• Monitor staff calls and provide customer service delivery
• Schedule accrued time off benefits
• Assist Manager in creating and implementing projects, policies, and procedures
• Ensure optimal work flows to promote staff and new enrollee satisfaction

Qualifications:

• Bachelor's degree or equivalent combination of education and work experience
• Two years in sales, healthcare, or related field
• Managed care experience a plus
• Computer skills and knowledge of PC-based applications including Word, Excel, and Outlook

About MJHS:

MJHS companies are qualified employers under the Federal Government's Paid Student Loan Forgiveness Program (PSLF). We offer comprehensive and affordable health and financial benefits, generous paid vacation, personal, and holiday time, and training, tuition assistance, and career development opportunities. You will take care of our patients, residents, and health plan members, and we will take care of the rest.

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