Client Relationship Manager

7 days ago


Mobile, Alabama, United States Rachel Freeny - State Farm Agent Full time
About the Role:

We are seeking a highly skilled Client Relationship Manager to join our team at Rachel Freeny - State Farm Agent. This role plays a vital part in our daily business operations and customer success.


Key Responsibilities:
  • Establish and maintain strong customer relationships, ensuring prompt follow-up as needed.
  • Deliver exceptional customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote long-lasting customer relationships through proactive marketing of relevant products and services.

Requirements:
  • Previous experience in sales or client relationship management is preferred.
  • Ability to effectively communicate with customers, both verbally and in writing.
  • Dedication to providing excellent customer service and anticipating customer needs.

What We Offer:
  • A competitive hourly rate plus commission/bonus structure.
  • Growth opportunities for advancement within the agency.

Estimated Salary:

$65,000 - $85,000 per year, depending on experience and performance.



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