Client Experience Representative

4 days ago


Mobile, Alabama, United States Jackson Hewitt - 1745 Full time
Overview:
Jackson Hewitt - 3562 is seeking a highly skilled Customer Service Associate to join our team. In this role, you will be responsible for providing exceptional client experiences and support, including actively engaging with clients, confirming appointments, and distributing marketing materials.

About the Role:
This is an excellent opportunity for individuals who enjoy building strong relationships with clients and thrive in a fast-paced retail environment. As a Client Service Associate, you will be the friendly face for all those who visit our offices, providing essential support and ensuring exceptional client experiences.

Key Responsibilities:
  • Provide exceptional client experiences and support
  • Actively engage with clients and confirm appointments
  • Distribute marketing materials and keep clients engaged during wait times
  • Provide basic computer support and troubleshooting

Requirements:
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency
  • Prior customer service or sales experience preferred
  • Willingness to learn and grow in a customer-focused role

Estimated Salary: $45,000 - $65,000 per year.

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