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Bilingual Office Coordinator and Scheduler

2 months ago

Stamford, Connecticut, United States Right at Home Davie Plantation Full time

Become a Vital Part of Our Team as a Bilingual Office Coordinator and Scheduler

Are you an organizational wizard with a talent for managing multiple responsibilities while spreading positivity? Do you understand the significance of compassionate support and aspire to be a key player in enhancing the lives of others? If this resonates with you, we have an exciting opportunity waiting for you.

At Right at Home Davie Plantation, we are more than just a workplace – we are a nurturing environment that prioritizes both our clients and our staff. As a Bilingual Office Coordinator and Scheduler, you will be integral to our mission, ensuring that our local office operates smoothly and effectively, serving as a trusted resource for families seeking exceptional home care services.

What Makes Working With Us Rewarding:

Dynamic Role: Your position revolves around delivering value and empathy to those inquiring about our services. You will be the welcoming voice on the phone, attentively listening to families' needs, providing resources, and arranging consultations. Your exceptional organizational abilities will shine as you manage caregiver schedules and facilitate daily operations.

Exceptional Communication: You will not merely be answering calls – you will be crafting memorable phone interactions that resonate with our callers. You will be their trusted resource, offering solutions, understanding their needs, and ensuring they feel valued. Your skill in transforming routine calls into meaningful conversations will set the stage for outstanding care.

Opportunities for Growth: At Right at Home Davie Plantation, we are committed to growth – for our clients and our team members. You will have access to continuous training and development opportunities, allowing you to enhance your skills and thrive in your role.

Supportive Team Environment: We are more than just colleagues; we are a supportive family. Collaborate with passionate individuals who share your commitment to quality care. Together, we will celebrate achievements, overcome challenges, and foster a culture of positivity and teamwork.

Career Advancement: Your dedication and hard work will be recognized. As a vital member of our agency, you will have the opportunity to advance your career and embrace exciting new roles, leaving a lasting impact in the home care sector.

Fun and Professionalism: While we maintain a high level of professionalism, we also know how to enjoy our work. Join us for team-building events, celebrations, and an office atmosphere that radiates warmth and positivity.

Your Role in Our Organization:

As the Bilingual Office Coordinator and Scheduler, you will expertly manage schedules, client needs, and caregiver assignments. Your keen attention to detail will foster an environment where our clients feel valued and our caregivers can excel.

Key Responsibilities:

  • Develop and oversee client and caregiver schedules, maximizing efficiency and minimizing conflicts.
  • Act as a liaison between clients, caregivers, and families, fostering strong relationships and addressing any concerns.
  • Maintain precise records, track attendance, and assist with payroll processing.
  • Collaborate with various departments to ensure effective communication and outstanding service delivery.
  • Support office administration tasks to ensure smooth operations.

Qualifications We Seek:

  • A minimum of 1 year of relevant experience in office administration, scheduling, or a related field within the home care industry.
  • Outstanding organizational skills that would impress even the most meticulous planners.
  • Excellent communication and interpersonal skills – you are a true people person.
  • Proficiency with technology and a willingness to learn new software and systems.
  • Empathy and a genuine desire to improve the lives of others.
  • Ability to remain calm under pressure and adapt to changing situations.
  • Fluency in English and Spanish, both written and spoken, as required for the role.
  • Willingness to be available for on-call duties outside of regular office hours.

Join Us in Making a Difference:

If you are eager to take charge in coordinating care, building connections, and making a meaningful impact, we would love to hear from you. Please submit your resume and a cover letter that reflects your personality, passion, and how you will contribute to our team.

Join us at Right at Home Davie Plantation and help us create a culture of care that resonates with those we serve. We look forward to embarking on a fulfilling journey together.