Referral Coordinator

1 week ago


San Diego, California, United States Family Health Centers of San Diego Full time
Job Summary

We are seeking a highly organized and detail-oriented Referral Specialist to join our team at Family Health Centers of San Diego. As a Referral Specialist, you will play a critical role in ensuring seamless communication between our clinical staff and external healthcare providers.

Key Responsibilities
  • Communication and Coordination: Provide timely and accurate communication to clinical staff regarding referral status and changes.
  • Information Gathering: Contact various clinics, facilities, and companies to obtain necessary information for referral and pre-authorization requests.
  • Referral Tracking and Follow-up: Actively track referral pools and manage follow-ups in a timely manner to ensure efficient processing.
  • Data Entry and Documentation: Enter required data, including insurance, screening information, and fee details, and complete all necessary documentation with accuracy according to established department protocols.
  • Administrative Support: Provide administrative support to the clinical team, including basic knowledge of medical terminology, insurance, and administrative/computer skills.
Requirements
  • Experience: At least 1 year of experience in an ambulatory care setting or similar environment is strongly preferred.
  • Education: High school diploma or GED equivalent is required.
  • Medical Terminology: Medical Terminology Course is required, or ability to complete within 90 days of hire.
  • Language Skills: Bilingual English/Spanish is required.
Benefits
  • Job Type: Regular Full Time (40 hours/week)
  • Schedule: Monday-Friday (AM)
  • Compensation: Competitive salary with excellent benefits
  • Retirement Plan: Employer-matched retirement plan
  • Paid Time Off: Generous paid time off, extended sick leave, and paid holidays
  • Insurance: Medical, dental, vision, FSA, and life insurance
  • Employee Discounts: Employee discounts and wellness programs
About Us

Family Health Centers of San Diego is a community-driven organization dedicated to providing accessible, high-quality medical care to all. We are proud to serve over 210,000 patients across San Diego County and are committed to delivering culturally competent care to the medically underserved.



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