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Healthcare Referral Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Healthcare Referral Coordinator to join our team at Family Health Centers of San Diego. As a key member of our healthcare team, you will be responsible for coordinating referrals, ensuring accurate and timely documentation, and providing exceptional patient care.
Responsibilities- Referral Coordination: Complete all required documentation accurately, thoroughly, and in a timely manner, in accordance with department standards and patient insurance requirements.
- Productivity Standards: Meet daily referral modification productivity standards for Referral Coordinators, adhering to referral processes and guidelines.
- Clinical Information: Provide appropriate clinical information to specialists, as per referral guidelines.
- Administrative Tasks: Prepare and process all referral and pre-authorization paperwork, including gathering pertinent information via electronic health records (EHR), from incoming messages, or from clinical teams.
- Communication: Contact various clinics, facilities, and companies to obtain information to accurately complete referral/pre-authorization requests.
- Experience: At least 1 year of experience in an ambulatory care setting or similar setting is strongly preferred.
- Education: High school diploma or GED equivalent required.
- Medical Terminology: Medical Terminology Course required, or able to complete within 90 days of hire.
- Language Skills: Bilingual English/Spanish is required.
- Job Type: Regular Full-time
- Competitive Salary: Excellent benefits package, including retirement plan with employer match, paid time off, extended sick leave, and paid holidays.
- Health Insurance: Medical, dental, vision, FSA, and life insurance.
- Employee Discounts: Employee discounts and wellness programs.
The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved. We believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
