Medical Assistant II

6 days ago


Waltham, Massachusetts, United States Massachusetts General Hospital Full time
Job Summary

The Medical Assistant II will provide clinical support to physicians and patients in an outpatient clinic setting. This role requires a high level of organization, communication, and technical skills to ensure efficient patient flow and quality care.

Key Responsibilities
  • Clinical Responsibilities
    • Utilize patient identification methods to ensure accurate patient care
    • Review daily schedules and facilitate efficient patient flow
    • Assist with patient intake and vital sign assessment
    • Implement wound care under direct supervision
    • Assist with preparing patients for procedures
    • Perform selected procedures, including suture/staple removal
    • Assist physicians in reporting test results and coordinating patient care
    • Maintain a clean and organized environment for patient care
  • Administrative Tasks
    • Evaluate and coordinate responses to patient inquiries
    • Ensure examination rooms are stocked with necessary supplies
    • Assist with special projects and departmental initiatives
    • Coordinate practice activities with physicians to ensure quality services
    • Prepare patient records and retrieve imaging
    • Schedule follow-up tests as directed by physicians
  • Quality and Patient Safety
    • Report quality and safety concerns via the hospital's safety reporting system
    • Participate in quality assurance activities
    • Comply with patient safety regulations to ensure high-quality care
Requirements
  • Graduate of a certified Medical Assistant training program preferred
  • High School Diploma or GED required
  • At least 1 year of practical experience
Work Environment

The Medical Assistant II will work in an outpatient clinic setting, assisting patients and physicians. Some bending, lifting, walking, and sitting are involved.



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