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Medical Support Specialist

2 months ago

Waltham, Massachusetts, United States Careerbuilder-US Full time

Job Summary

We are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at Careerbuilder-US. As a Medical Support Specialist, you will play a critical role in ensuring the efficient flow of patients through our clinic.

Key Responsibilities

  • Greets patients and families in the waiting room and escorts them to exam rooms.
  • Verifies patient identities using two identifiers (name and date of birth).
  • Alerts patients to potential delays in visit timing.
  • Obtains and documents accurate vital signs, height, weight, pain level, and allergies.
  • Ensures that pre-visit paperwork has been completed.
  • Performs ancillary services, such as urinalysis, under the direction of a physician.
  • Processes and documents urine specimens using the Clinitek device.
  • Under the direction of a physician, sends urine specimens for culture and sensitivity or cytology.
  • Anticipates the needs of physicians during appointments, setting up equipment, supplies, and paperwork as needed.
  • Alerts providers when patients are ready to be seen and communicates relevant clinical information.
  • Assists patients with the checkout process.
  • Cleans and prepares exam rooms for the next patient.
  • Responds to the need to expedite processes, maintaining schedules and timely patient flow.
  • Assists physicians with patient care during visits, as needed.
  • Adheres to MGH hand hygiene and standard precaution guidelines.

Requirements

  • Covid vaccine required.
  • A car is required for transportation to the site.