Technical Support Associate 1

Job Overview:Dexian is looking for a Technical Support Analyst 1 to join our team, providing essential support for our clients. Key Responsibilities:Act as the primary contact for technical assistance, managing and resolving support tickets through the ServiceNow platform.Employ diagnostic skills to troubleshoot and resolve fundamental technical challenges...

Position Overview:The Computer Support Associate will play a crucial role in ensuring the smooth operation of IT services within RK Management Consultants. This position involves a variety of tasks aimed at maintaining and enhancing the efficiency of computer systems and user support.Key Responsibilities:Execute and oversee standard procedures that are...

Position OverviewReporting StructureThe Technical Support Specialist will report directly to the Technology Director.Role SummaryThis position is tasked with providing comprehensive technical assistance to end-users, alongside maintaining and managing equipment and systems.Key Responsibilities· Responsible for overseeing and sustaining the computer systems...

Job OverviewReporting StructureThe Technical Support Engineer will report directly to the Engineering Support Supervisor.Position SummaryThe Technical Support Engineer will collaborate with various members of the Engineering Team to accomplish a range of responsibilities. This role is essential in assisting with project management activities.Key...

The Technical Support Specialist provides Level 1 technical assistance for primary incident resolution or escalation to Level 2 support teams as necessary. Key responsibilities encompass initial documentation, troubleshooting, research, and resolution of incoming incidents and requests related to the use of supported software and hardware. Technical Support...

Job OverviewPosition Summary:The IT Support Specialist is responsible for overseeing the computer systems and services utilized by all personnel within the organization, ensuring seamless operations and providing essential technical assistance.Key Responsibilities:Deliver first-tier support for help desk inquiries and service requests.Employ remote tools or...

Position Title: Field Service TechnicianLocation: Des Moines, IAContract Duration: 3 months with potential for permanent placementPRIMARY DUTIES:Responsible for the maintenance, analysis, troubleshooting, and repair of computer systems, hardware, and peripherals.Documents, maintains, upgrades, or replaces hardware and software systems, including desktops,...

Position Title: Field Service TechnicianLocation: Des Moines, IAContract Duration: 3 months with potential for permanent placementPRIMARY DUTIES:Diagnoses, troubleshoots, and repairs computer systems, hardware, and peripherals.Records, updates, and enhances hardware and software systems, including desktops, Point of Sale (POS) systems, and printers.Provides...

Position Title: Field Service TechnicianLocation: Des Moines, IAContract Duration: 3 months with potential for permanent placementPRIMARY DUTIES:Diagnoses, troubleshoots, and rectifies issues with computer systems, hardware, and peripherals.Records, updates, and enhances or substitutes hardware and software systems, including desktops, Point of Sale (POS)...

Job SummaryePATHUSA Inc. is seeking a highly skilled Technical Support Systems Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our remote and in-office users who require assistance with their computer hardware, software, and mobile devices.Key ResponsibilitiesHardware and Software...

Job SummaryePATHUSA Inc. is seeking a highly skilled Technical Support Systems Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our remote and in-office users who require assistance with their computer hardware, software, and mobile devices.Key ResponsibilitiesHardware and Software...

Job OverviewAs an On-Site Technical Support Specialist, you will be responsible for delivering first-class field system assistance, encompassing hardware, software, applications, and networking solutions to our clients and field teams, both on-site and remotely.Customer SatisfactionYour role is pivotal in ensuring high levels of customer satisfaction through...

Job OverviewContract Duration: 6 Months with potential for full-time hireShift: Overnight, from Midnight to 8 AMWork Arrangement: Primarily remote with occasional onsite requirements post-pandemicPosition SummaryThe role of a Technical Support Specialist within our IT Infrastructure Consulting division offers a remarkable chance to engage with a vibrant...

Technical Support SpecialistFully remote position, candidates must reside within a specified distance from the designated area.Key ResponsibilitiesProviding assistance through various channels including phone, email, and chat.Addressing technical issues related to software and hardware.Utilizing tools such as Windows, Active Directory, and...

Technical Support Specialist100% remote, must sit within 30 miles of Des Moines, IA Key ResponsibilitiesProviding assistance through troubleshooting and resolving technical issues.Delivering exceptional customer service via phone, email, and chat.Utilizing Windows operating systems and Active Directory for user management.Managing incidents through...

Technical Support SpecialistRemote Position Key ResponsibilitiesProvide assistance through various channels including phone, email, and chat.Engage in troubleshooting and resolving technical issues for internal staff.Utilize tools such as Active Directory and ServiceNow for effective issue management.Handle a range of inquiries from password resets to...

Job Title: Technical Support SpecialistLocation: RemoteWork Arrangement: OnsiteShort Description: The Technical Support Specialist is responsible for the design, implementation, and overall performance, security, and availability of the entire LAN/WAN/MAN.Key Responsibilities:Provide desktop/laptop/thin client support both desk-side and remotely.Install,...

Job OverviewTEKsystems is seeking a dedicated group of Technical Support Specialists to assist internal staff through inbound calls.Specialists will receive comprehensive training on the company's internal systems, tools, and procedures. They will be tasked with managing a ticketing queue and assisting in troubleshooting various issues faced by...

Technical Support SpecialistRemote Opportunity Core ResponsibilitiesDiagnosing and resolving technical issuesProviding exceptional customer serviceCommunicating via phone, email, and chatFamiliarity with Windows operating systemsManaging Active Directory tasksUtilizing ServiceNow for ticket managementSupporting Tier 1.5 inquiriesPosition OverviewWe are...

Essential Skills Required1-2 years of prior experience in a Service Desk environmentProficient in troubleshooting various Microsoft software applications including Windows 10, security updates, O365, Outlook, Teams, and Virtual Desktop Infrastructure, as well as mobile device support for iPhones and AndroidsAbility to utilize existing knowledge base...