Current jobs related to Technical Support Specialist - Des Moines, Iowa - Motion Recruitment
-
Technical Support Specialist
2 months ago
Des Moines, Iowa, United States TEKsystems Full timeJob OverviewTEKsystems is seeking a dedicated group of Technical Support Specialists to assist internal staff through inbound calls.Specialists will receive comprehensive training on the company's internal systems, tools, and procedures. They will be tasked with managing a ticketing queue and assisting in troubleshooting various issues faced by...
-
Technical Support Specialist
2 weeks ago
Des Moines, Iowa, United States TEKsystems Full timeJob OverviewTEKsystems is seeking a skilled Technical Support Specialist to join our team. As a Help Desk Agent, you will be responsible for providing top-notch technical support to internal employees via inbound phone calls.Key ResponsibilitiesManage a ticketing queue and troubleshoot issues with internal tools, systems, and processes.Provide phone support...
-
Technical Support Specialist
2 months ago
Des Moines, Iowa, United States TEKsystems Full timeJob OverviewContract Duration: 6 Months with potential for full-time hireShift: Overnight, from Midnight to 8 AMWork Arrangement: Primarily remote with occasional onsite requirements post-pandemicPosition SummaryThe role of a Technical Support Specialist within our IT Infrastructure Consulting division offers a remarkable chance to engage with a vibrant...
-
IT Technical Support Specialist
1 week ago
Des Moines, Iowa, United States LCS Full timeJob Description:The IT Technical Support Specialist is responsible for providing prompt technical support and customer service, service desk call and ticket troubleshooting, diagnosis and resolution for incidents and requests, end user workstation and device support and training, and assisting with technical projects for the corporate office, business units...
-
IT Technical Support Specialist
2 weeks ago
Des Moines, Iowa, United States LCS Full timeJob Summary:The IT Technical Support Specialist provides prompt and superior customer service and support for various technical issues and requests. This role involves troubleshooting, diagnosing, and resolving incidents and requests related to Windows operating systems, workstation and laptop break-fix, maintenance, upgrades, imaging, and software...
-
Technical Support Specialist
1 month ago
Des Moines, Iowa, United States US Signal Full timeJob Description:US Signal is seeking a highly skilled Technical Support Specialist to join our Technical Operations Center team. As a key member of our team, you will be responsible for providing exceptional customer support for our Cloud, Disaster Recovery, and Data Protection services.Key Responsibilities:Provide world-class customer service with efficient...
-
IT Technical Support Specialist
2 weeks ago
Des Moines, Iowa, United States LCS Full timeJob SummaryThe IT Technical Support Specialist will provide technical support and customer service to end-users, troubleshooting and resolving incidents and requests, and assisting with technical projects for the corporate office, business units, and community user base. Key ResponsibilitiesProvide timely and superior customer service and support for Windows...
-
Technical Support Specialist
2 weeks ago
Des Moines, Iowa, United States US Signal Full timeJob Title: Technical Support Specialist - Cloud ServicesJob Summary:US Signal is seeking a highly skilled Technical Support Specialist - Cloud Services to join our Technical Operations Center team. As a Technical Support Specialist - Cloud Services, you will be responsible for providing exceptional customer support for our Cloud, Disaster Recovery, and Data...
-
Technical Support Specialist
3 weeks ago
Des Moines, Iowa, United States US Signal Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at US Signal. As a Technical Support Specialist, you will be responsible for providing exceptional customer support for our Cloud, Disaster Recovery, and Data Protection services.Key Responsibilities:• Provide timely and efficient resolution of customer cases• Act...
-
Technical Support Specialist
3 weeks ago
Des Moines, Iowa, United States Aureon Full timeJob Title: Technical Support RepresentativeJob Summary:Aureon is seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the primary point of contact for customers, resolving technical...
-
Technical Support Specialist
1 month ago
Des Moines, Iowa, United States TEKsystems Full timeJob Title: Help Desk SupportWe are seeking a skilled Help Desk Support Agent to join our team at TEKsystems. As a Help Desk Support Agent, you will be responsible for providing technical support to internal employees via inbound phone calls.Key Responsibilities:Manage a ticketing queue and troubleshoot issues experienced by employeesProvide technical support...
-
IT Technical Support Specialist
3 weeks ago
Des Moines, Iowa, United States LCS Full timeJob Title: IT Technical AnalystThe IT Technical Analyst is a key member of our technology support team, responsible for providing exceptional technical support and customer service to our clients. This role involves troubleshooting and resolving technical issues, providing training and support for end-users, and assisting with technical projects.Key...
-
Technical Support Specialist
4 weeks ago
Des Moines, Iowa, United States TEKsystems Full timeJob Title: Help Desk SupportWe are seeking a skilled Help Desk Support professional to join our team at TEKsystems. As a Help Desk Support, you will be responsible for providing technical assistance and support to internal employees via inbound phone calls.Key Responsibilities:Provide technical support and troubleshooting for various software and hardware...
-
IAM Technical Specialist
2 months ago
Des Moines, Iowa, United States CyberTec Full timeAbout the RoleWe are seeking a highly skilled IAM Technical Specialist to join our team at CyberTec. As an IAM Technical Specialist, you will be responsible for providing technical expertise and support for our Identity and Access Management (IAM) systems.Key ResponsibilitiesProvide technical support for SailPoint and Okta systemsWork closely with the...
-
Technical Support Specialist
2 weeks ago
Des Moines, Iowa, United States Dave & Busters Full timeJob SummaryAs a Support Technician at Dave & Busters, you will be responsible for the repair and maintenance of the building's games, simulators, and technical equipment. Your goal will be to deliver an unparalleled Guest experience through the best combination of food, drinks, and games.Key ResponsibilitiesRepair and maintain games, simulators, and...
-
IT Support Specialist
2 weeks ago
Des Moines, Iowa, United States TEKsystems Full timeJob Summary:We are seeking an IT Support Specialist to join our team at TEKsystems. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients in the healthcare industry. This role will involve working with our clients to identify and resolve technical issues, as well as providing training and support...
-
IT Support Specialist
1 month ago
Des Moines, Iowa, United States Mediabistro Full timeIT Support Specialist Job DescriptionKCCI-TV is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical assistance and support to end-users and associated systems in a fast-paced news-oriented broadcast television environment.Key Responsibilities:Install, configure, and support Windows 10 & 11...
-
Infrastructure Support Specialist
2 weeks ago
Des Moines, Iowa, United States Insight Global Full timeJob Title: Infrastructure Support SpecialistAbout the Role:We are seeking an experienced Infrastructure Support Specialist to join our team at Insight Global. As an Infrastructure Support Specialist, you will be responsible for providing technical support and maintenance for our company's infrastructure, including operating systems, applications, and network...
-
Desktop Support Specialist
1 month ago
Des Moines, Iowa, United States Saxon Global Full timeJob Title: Desktop L1 Support Job Summary: We are seeking a skilled Desktop Support Specialist to join our team at Saxon Global. As a Desktop Support Specialist, you will be responsible for providing technical assistance to customers with hardware, software, and networking issues. Responsibilities: * Address user tickets regarding hardware, software, and...
-
Field Technician Support Specialist
3 weeks ago
Des Moines, Iowa, United States BCforward Full timeJob Title: Field Technical Support SpecialistBCforward is seeking a highly motivated Field Technical Support Specialist to join our team in Des Moines, IA.Job Summary:We are looking for a skilled and experienced Field Technical Support Specialist to provide technical support and services to our clients' PC Products customers. The successful candidate will...
Technical Support Specialist
2 months ago
Position Title: Field Service Technician
Location: Des Moines, IA
Contract Duration: 3 months with potential for permanent placement
PRIMARY DUTIES:
- Diagnoses, troubleshoots, and repairs computer systems, hardware, and peripherals.
- Records, updates, and enhances hardware and software systems, including desktops, Point of Sale (POS) systems, and printers.
- Provides training to staff, identifies and resolves product malfunctions, and manages parts ordering and replacement.
- Ensures exceptional customer service by adhering to deadlines and service level agreements (SLAs).
Qualifications:
- 1-2 years of relevant experience in desktop and/or deskside support.
- Prior experience in Field Service and/or Desktop, POS, and printer repair.
- Strong technical troubleshooting abilities and customer service orientation.
- Must possess reliable transportation and a clean driving record, as this role involves travel.
- CompTIA A+ certification is required.