Security Operations Specialist

3 weeks ago


Huntsville, Alabama, United States Signal Full time

Position Title: Dedicated Security Officer

Location: Huntsville

Work Schedule:

Compensation: $14.50 per hour

Qualifications: Must possess a high school diploma or GED, own a firearm, and have a valid Carry permit. Candidates must be at least 21 years old and capable of walking for extended periods, up to 8 hours.

Role Overview:

The Dedicated Security Officer will provide static security services across various high-value locations including courtyards, offices, and pools. The primary responsibility is to ensure that all access points are secure and to protect both property and residents with a keen focus on detail and safety. This role may also involve training and mentoring both new and existing personnel. The responsibilities outlined below are minimum expectations; additional duties may be specified in the site's Post Orders.

Essential Skills:

  • Visioning: Ability to grasp the broader context and requirements necessary to deliver services that embody the company's values and objectives.
  • Strategic Planning: Proficient in engaging, communicating, and executing daily security responsibilities while adhering to established timelines.
  • Financial Acumen: Understanding of company metrics and executing behaviors that enhance performance.
  • Team Development: Effective communication with clients, team members, and management, ensuring timely feedback and follow-up.
  • Project Management: Comprehensive understanding and execution of daily tasks to meet service needs and maintain company assets.

Key Responsibilities:

  • Conduct and lead dedicated services that align with the company's values and site-specific instructions.
  • Prepare and train on detailed reports using company technology and software during each shift.
  • Maintain a professional appearance by adhering to the Franchise dress code.
  • Demonstrate initiative by arriving punctually for shifts and meeting time commitments.
  • Engage with both internal and external customers to foster a customer-centric environment.
  • Utilize effective communication to de-escalate issues professionally and promptly.
  • Regularly update and communicate with Dedicated Officers regarding service updates and training.
  • Oversee the care and management of Signal equipment assigned during shifts.
  • Meet daily activity benchmarks and expectations set by the Branch Patrol Supervisor.
  • Collaborate with the Branch Patrol Supervisor to stay informed about client needs and updates.

Requirements:

  • Must be at least 18 years of age.
  • High school diploma or GED is required.
  • Pass a background check and drug screening.
  • Possess a valid driver's license with a clean driving record.
  • Reliable transportation is necessary.
  • Complete required training modules within the first month of employment.
  • Strong organizational, oral, and written communication skills are essential.
  • Exhibit a commitment to service and professionalism at all times.
  • Ability to lift equipment weighing up to 20 pounds.

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


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