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Executive IT Support Specialist

2 months ago

San Jose California, United States Western Digital Full time
Job Overview

Are you an experienced IT Professional with a passion for providing exceptional technical support in a high-stakes environment? We are seeking dedicated IT Support Specialists who excel in delivering comprehensive IT services to our executive leadership team.

This role demands outstanding communication abilities and a swift understanding of technical challenges to ensure the seamless operation of IT services for our top executives.

We value motivated individuals with a positive outlook who are committed to enhancing the productivity of our senior leaders within a Fortune 200 organization.


Key Responsibilities:

  • Deliver IT support services to C-Level executives and their immediate teams.
  • Build trust and rapport with executive leadership and their staff.
  • Recognize the distinct requirements of C-Level users and implement tailored solutions.
  • Collaborate with broader IT Service Organizations to facilitate necessary actions.
  • Engage and work within a premier team of C-Suite IT Professionals.
  • Create, update, and maintain standard operating procedures for executive IT support.
  • Adapt work hours to meet the demands of core and after-hours events.
  • Willingness to travel (both domestically and internationally) between various locations.