IT Support Specialist

13 hours ago


North Highlands, California, United States TevisHR Full time
IT Tech Support Specialist

We are seeking a highly skilled IT Tech Support Specialist to join our team at TevisHR. As a key member of our IT department, you will be responsible for providing technical support to our employees, ensuring the smooth operation of our computer networks, and implementing security measures to protect our digital assets.

Key Responsibilities:
  • Network Management: Oversee the company's computer networks, ensuring they run smoothly and securely.
  • Technical Support: Provide support to employees with any IT-related issues, troubleshooting hardware and software problems.
  • Cybersecurity: Protect the company's digital assets by implementing security measures, monitoring for threats, and responding to security breaches.
  • System Maintenance: Regularly update software, manage backups, and ensure all systems are up to date.
  • Infrastructure Planning: Plan and implement IT solutions that support the company's business goals.
Requirements:
  • Minimum 2 to 3 years of experience in IT support or a related field.
  • Strong knowledge of software troubleshooting, including Office applications and operating systems (Windows, macOS).
  • Strong knowledge of IT infrastructure components such as servers, networks, and storage systems.
  • Experience with managing Active Directory.
  • Experience with remote support tools and VPN technologies.
  • Excellent critical thinking skills and ability to diagnose technical issues.
  • Excellent analytical, communication, and customer support skills.
  • Diligence and ability to work efficiently under pressure.

We offer a collaborative work environment, career growth opportunities, and a benefits program including retirement. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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