Customer Service Representative

6 days ago


Liberty, Pennsylvania, United States DaVita Full time
Customer Service Specialist

DaVita Integrated Kidney Care is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, providers, and dialysis centers.

Key Responsibilities:
  • Answer and direct inbound calls in a timely and professional manner
  • Communicate program information to patients, providers, and dialysis centers
  • Upload forms electronically and process incoming mail
Requirements:
  • High School Diploma or equivalent
  • 2 years of call center or administrative experience
  • Excellent communication skills, both written and verbal
  • Basic proficiency in MS Word, Excel, and Outlook
What We Offer:
  • Competitive hourly rate of $18-19
  • Comprehensive benefits package, including medical, dental, and vision
  • 401(k) match and paid time off
  • Opportunities for professional growth and development

At DaVita, we are committed to providing exceptional care to our patients and exceptional service to our teammates. If you are a motivated and customer-focused individual who is passionate about delivering high-quality service, we encourage you to apply for this exciting opportunity.



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