Customer Service Representative
6 days ago
DaVita Integrated Kidney Care is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, providers, and dialysis centers.
Key Responsibilities:- Answer and direct inbound calls in a timely and professional manner
- Communicate program information to patients, providers, and dialysis centers
- Upload forms electronically and process incoming mail
- High School Diploma or equivalent
- 2 years of call center or administrative experience
- Excellent communication skills, both written and verbal
- Basic proficiency in MS Word, Excel, and Outlook
- Competitive hourly rate of $18-19
- Comprehensive benefits package, including medical, dental, and vision
- 401(k) match and paid time off
- Opportunities for professional growth and development
At DaVita, we are committed to providing exceptional care to our patients and exceptional service to our teammates. If you are a motivated and customer-focused individual who is passionate about delivering high-quality service, we encourage you to apply for this exciting opportunity.
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