Customer Service Representative
1 week ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for our customers.
Key Responsibilities:
- Manage large volumes of incoming calls and respond to customer inquiries in a timely and professional manner
- Assist customers with food orders, resolve issues, and provide solutions to meet their needs
- Identify and assess customer needs, providing personalized service to ensure high customer satisfaction
- Follow established procedures, guidelines, and policies to ensure efficient and effective service delivery
Requirements:
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Customer Service Representatives must be at least 16 years of age
About Us:
Domino's Franchise is a family-owned business with a passion for delivering exceptional customer service. We are committed to creating a positive and supportive work environment for our employees and strive to make a difference in our customers' lives.
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