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Admissions Specialist I
2 months ago
We are seeking a highly skilled and dedicated Admissions Specialist I to join our team at DaVita. As a key member of our Guest Services team, you will play a critical role in facilitating the placement of patients in our dialysis centers.
Key Responsibilities- Respond to inbound calls, emails, and faxes from hospitals and healthcare providers to coordinate patient placements.
- Utilize our CRM system to manage patient information and coordinate with field operations teams to ensure seamless placement processes.
- Develop and maintain strong relationships with hospitals, discharge planners, and case managers to ensure excellent customer service and build trust.
- Work collaboratively with our team to achieve departmental metrics and goals, including adherence to performance metrics and quality assurance call standards.
- Stay up-to-date on industry developments and best practices to continuously improve our placement processes and patient outcomes.
- High school diploma or equivalent required.
- Minimum of 6 months' related experience in a healthcare or customer service role.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Basic computer skills and proficiency in Microsoft Office applications.
At DaVita, we are committed to providing a supportive and inclusive work environment that fosters growth and development. As a member of our team, you can expect:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
- A commitment to diversity, equity, and inclusion.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
