Assistant Front Office Manager
2 days ago
Crescent Hotels & Resorts is seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for assisting the Front Office Manager in leading the guest service team and managing the daily operations of the hotel.
Key Responsibilities:- Coordinate with the Front Office Manager to oversee the front office operation, including the front desk and night audit.
- Work shifts with the front desk agents and night auditors, demonstrating excellent leadership skills and impeccable hospitality guest service.
- Assist in recruiting, hiring, supervising, training, assessing, and evaluating front desk agents and night auditors.
- Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and service and financial measurement.
- Identify operational performance, productivity, and efficiency gaps and implement measures to correct those deficiencies.
- Ensure guest and team member satisfaction.
- At least 3 years of experience in a similar position in a hotel.
- Excellent communication, leadership, and customer service skills.
- Marriott brand experience is a plus.
- Highly competitive wages.
- An exceptional benefit plan for eligible associates and their family members.
- 401K matching program for eligible associates.
- Flexible scheduling to allow you to focus on what is important to you.
- Discounts with our Crescent managed properties in North America for you and your family members, as well as discounts at Marriott brand properties worldwide.
Crescent Hotels & Resorts is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We strive to create a great place to work where associates at all levels of our organization are respected for their differences. We are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.
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Assistant Front Office Manager
3 weeks ago
Dallas, Texas, United States Crescent Services Full timeAssistant Front Office ManagerCrescent Hotels & Resorts is seeking a highly skilled and motivated Assistant Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for assisting the Front Office Manager in leading the guest service team and managing the daily operations of the hotel.Key...
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Assistant Front Office Manager
2 weeks ago
Dallas, Texas, United States Crescent Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at Crescent Hotels & Resorts. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our hotel's front desk and night audit functions.Key...
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