Clinical Operations Manager

5 days ago


Los Angeles, California, United States North American Staffing Group Full time
Job Summary

We are seeking a highly skilled and experienced Clinical Operations Manager to join our team at North American Staffing Group. As a key member of our healthcare team, you will be responsible for overseeing the day-to-day clinical staff activities and ensuring the delivery of high-quality patient care services.

Key Responsibilities
  1. Leadership and Management
  • Plan, organize, and oversee staff to provide quality patient care.
  • Ensure the patient care staff provides the highest quality of care and are in compliance with regulatory requirements.
Clinical Operations
  • Evaluate care and ensure customer satisfaction.
  • Oversee the department's daily staffing requirements.
  • Orient clinical staff to their job responsibilities.
Quality Improvement
  • Provide leadership in clinical problem solving by maintaining clinical skill and knowledge necessary to set standards and work in clinical areas of nursing.
  • Evaluate and schedule in-services/training necessary to keep the staff current.
Regulatory Compliance
  • Ensure department activities and records are in adherence to all licensing and regulatory requirements.
  • Implement and interpret organizational policies and procedures and applicable standards and regulations.
Patient Advocacy
  • Function as Patient Advocate, ensuring that patient concerns are resolved or addressed expeditiously.
Requirements
  1. Bachelor's degree in Nursing required. Masters degree in nursing, health services, business administration or management preferred.
  2. Current valid license as a registered nurse through the California Board of Registered Nursing required.
  3. Minimum of three years of experience in clinical care management working in an outpatient setting, preferably in a Family Practice environment coupled with experience in the staff supervision, preferably in a Healthcare environment also required.
  4. Current Valid BLS Certification
  5. Prior experience with an Electronic Health/Medical (EHR/EMR) system preferred.
  6. MUST BE COVID VACCINATED


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