Patient Services Representative

3 days ago


Somerville, Massachusetts, United States RWJBarnabas Health Full time
Job Title: Patient Services Representative

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at RWJBarnabas Health. As a key member of our healthcare team, you will be responsible for ensuring patient satisfaction and efficient operations.

Key Responsibilities:
  • Prepare for patient visits, triage practice calls, and schedule patient appointments
  • Perform routine clerical tasks, including copying, scanning, faxing, and sorting mail
  • Coordinate with insurance providers and handle pre-authorizations and certifications as necessary
  • Maintain accurate and up-to-date health record information
Requirements:
  • High School Diploma or General Education Degree (GED)
  • Relevant experience and/or training, or equivalent combination of education and experience
  • Strong oral and written communication skills
  • Attention to accuracy and detail
  • Able to multitask and work under pressure
Preferred Qualifications:
  • Associates Degree or Bachelor's Degree
  • Previous medical receptionist experience or background in general office
  • Knowledge of medical terminology and electronic medical record (EMR) systems
Benefits and Perks:

At RWJBarnabas Health, we offer a comprehensive benefits package, including paid time off, medical and prescription drug insurance, dental and vision insurance, retirement plans, and more.



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