Patient Access Representative II

5 days ago


Somerville, Massachusetts, United States Cambridge Health Alliance Full time
Job Title: Patient Access Representative II

Cambridge Health Alliance is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our ambulatory team, you will be responsible for managing the flow of patients through our clinics, ensuring a smooth and efficient experience for our patients.

Key Responsibilities:

  • Actively manage patient flow through the clinic, ensuring timely and efficient processing of patients.
  • Greet patients and answer phone calls in a professional and courteous manner.
  • Schedule patient appointments electronically and execute insurance verifications.
  • Room patients, assist providers with medical histories, and document in the electronic health record.
  • Check vital signs and perform point-of-care testing as needed.
  • Assist providers with clinical procedures and book screening tests and follow-up appointments.
  • Participate in proactive population management of chronic diseases by generating MyCHArt messages and sending templated letters.

Requirements:

  • High school diploma or equivalent required.
  • Graduation from an accredited medical assistant program or one year of previous experience as a medical assistant in lieu of program completion required.
  • Maintains current American Heart Association or Red Cross Basic Life Support Certification.
  • Ability to write and verbally communicate in English. Fluency in a second language is preferred.

About Cambridge Health Alliance:

Cambridge Health Alliance is a leader in primary care, serving a highly diverse population across the Boston metro-north region. We are committed to establishing and maintaining a workplace free of discrimination and are an equal opportunity employer.



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