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Patient Access Representative II
2 months ago
At Cambridge Health Alliance, we are seeking a highly skilled and detail-oriented Patient Access Representative II to join our team. As a key member of our ambulatory site, you will play a critical role in ensuring the smooth operation of our clinic by facilitating patient flow and providing exceptional customer service.
Responsibilities include:
- Actively and efficiently managing the flow of patients through the clinic
- Greeting patients and answering the telephone professionally
- Scheduling patient appointments electronically and executing insurance verifications
- Rooming patients and assisting providers with medical histories
- Documenting in the electronic health record and checking routine vital signs
- Participating in proactive population management of chronic diseases
Qualifications/Requirements:
- High school diploma or equivalent required
- Graduation from an accredited medical assistant program or one year of previous experience as a medical assistant in lieu of program completion required
- Maintains current American Heart Association or Red Cross Basic Life Support Certification
- Ability to write and verbally communicate in English
At Cambridge Health Alliance, we are committed to providing high-quality, patient-centered care. We believe in the importance of our employees and strive to create a work environment that is supportive, inclusive, and rewarding. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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