Senior Customer Service Sales Representative

6 days ago


Somerville, Massachusetts, United States Tailored Brands Inc Full time
About Us

K&G Fashion Superstore has been a leading shopping destination for over 30 years, offering value-conscious customers the latest fashions and styles at unbeatable prices.

Our Culture

We invest in our people and foster an inspirational, inclusive, and innovative culture that makes every team member feel valued and empowered.

What We Offer
  • Competitive hourly rates
  • Flexible schedules to meet your availability
  • Tuition reimbursement
  • Generous employee discount on first purchase
  • Ongoing discounts on purchases made at any Tailored Brands store
Job Responsibilities

As a Senior Customer Service Representative, you will be responsible for delivering a world-class customer experience every day. Your duties will include:

  • Assisting management with register opening and closing procedures
  • Monitoring cash handling and performing audits
  • Providing exceptional customer service and responding to customer inquiries
  • Assisting with replenishing merchandise and maintaining store layout
  • Maintaining product knowledge and staying up-to-date on promotions and advertisements
Requirements

To be successful in this role, you will need:

  • Excellent customer service skills
  • Ability to work well in a fast-paced environment
  • Physical ability to stand and walk for long periods
  • Ability to lift up to 50 lbs.
Equal Employment Opportunity

K&G Fashion Superstore is an equal opportunity employer and welcomes applications from diverse candidates. We celebrate diversity and provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.



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