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Front Desk Representative

2 months ago

Tulsa, Oklahoma, United States Midas Hospitality Full time

**About Midas Hospitality**

Midas Hospitality is a leading hospitality company that operates a portfolio of hotels across the United States. With a focus on select-service and extended-stay properties, we offer a unique blend of comfort, convenience, and personalized service to our guests.

**Our Culture**

We are a people-first organization that prioritizes the well-being and growth of our associates. We believe in creating a work environment that is inclusive, supportive, and empowering, where everyone has the opportunity to thrive and reach their full potential.

**The Role**

We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Aloft Tulsa. As a Front Desk Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.

**Key Responsibilities**

• Greet and register guests, assign rooms, and provide directions

• Sort and distribute incoming mail and faxes

• Answer guest inquiries and provide information on hotel services, local attractions, and amenities

• Maintain accurate records of room availability and guest accounts

• Process payments and handle guest complaints in a professional and courteous manner

• Make, confirm, and cancel reservations

**Requirements**

• Previous experience in a customer-facing role, preferably in hospitality

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and multitask with ease

• Willingness to learn and adapt to new situations

**What We Offer**

• Competitive compensation and benefits package

• Opportunities for growth and professional development

• A dynamic and supportive work environment

• Recognition and rewards for outstanding performance

**Equal Opportunity Employer**

Midas Hospitality is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.