Audiovisual Event Support Specialist
2 weeks ago
Overview: The Audiovisual Event Support Specialist is tasked with delivering comprehensive audiovisual assistance for a diverse range of events, such as corporate gatherings, training workshops, conferences, and social functions. This position encompasses the setup, maintenance, and troubleshooting of multimedia technology to guarantee flawless event delivery.
Key Responsibilities:
- Prepare, operate, and disassemble audiovisual equipment as required for various events.
- Respond swiftly to service inquiries and ensure high-quality customer service.
- Oversee events and provide support to clients throughout the duration.
- Work in conjunction with sales and other departments to provide effective audiovisual solutions.
- Foster positive relationships with clients and venue staff through effective communication.
- Promote additional services and make prompt decisions to address client concerns efficiently.
- Leverage knowledge of advanced audiovisual equipment and software.
- Manage the inventory of audiovisual gear and confirm that all items are functioning properly.
- Engage in continuous improvement efforts to enhance the overall guest experience.
Requirements:
- 1-3 years of experience in audiovisual technology.
- Familiarity with audiovisual systems; certifications in AV are advantageous.
- Strong technical proficiency with sound, lighting, projectors, and video equipment.
- Skilled in Event Technology software for presentations and live streaming.
- Exceptional organizational and multitasking capabilities.
- Strong communication and interpersonal skills.
- Ability to thrive under pressure in a dynamic environment.
- Client-focused mindset with a professional approach.
- Willingness to work on weekends and holidays as necessary.
- Strong problem-solving abilities and a proactive work ethic.
Work Environment:
- Onsite at various event venues with flexible hours and schedules.
- Indoor settings with occasional outdoor responsibilities for special events.
About Oneida Innovations Group: Oneida Innovations Group is dedicated to fostering equal employment opportunities and enhancing diversity within the workplace. We prioritize professionalism, collaboration, and the delivery of outstanding guest experiences.
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