Audiovisual Support Specialist
6 days ago
We are seeking a highly skilled Audiovisual Support Specialist to join our team at Children's Health. As a key member of our Enterprise AV Cons Tech team, you will be responsible for providing top-notch technical support for our audiovisual systems and infrastructure across all our facilities.
Key Responsibilities- Event Support: Set up and operate AV systems for events such as live streams, town hall meetings, and other high-profile events.
- Video Production: Record and edit video content for various purposes, including training and marketing materials.
- Remote Event Production: Utilize Zoom and other platforms to support remote events, providing guidance to presenters on camera angles, lighting, and audio setup.
- Infrastructure Maintenance: Monitor and maintain the AV infrastructure, including servers, applications, and distribution systems.
- Training and Support: Provide end-user training on AV systems, explaining complex concepts in a clear and concise manner.
- Customer Service: Respond to and resolve service requests in a timely and professional manner, ensuring high levels of customer satisfaction.
- Collaboration and Communication: Work closely with other IS team members and stakeholders to ensure seamless integration of AV systems and services.
- Experience: At least 6 years of experience as an Audio Visual Support technician or related field.
- Education: High school diploma or equivalent required; additional training beyond high school preferred.
- Certifications: QSYS Control 101 within one year from date of hire, valid unrestricted driver's license, and proof of insurance.
We are a leading healthcare organization dedicated to making life better for children. Our mission is to deliver exceptional patient and family experiences, and we strive to create a workplace culture that values diversity, equity, and inclusion.
Benefits- Employee Benefits: Comprehensive medical plan, employee savings plan match, paid parental leave, caregiver leave, adoption and surrogacy reimbursement.
- Work-Life Balance: Flexible schedules, including nights and weekends, to accommodate the needs of our patients and families.
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