Document and Training Development Specialist

1 month ago


Herndon Virginia, United States Serco North America Full time
About the Role

We are seeking a highly skilled Document and Training Development Specialist to join our team at Serco North America. As a key member of our team, you will play a critical role in supporting the Federal Emergency Management Agency's (FEMA) Public Assistance recovery initiatives.

Key Responsibilities
  • Assist in the development of guidance documents and tools for the Public Assistance Program
  • Create and provide training aids, instructor guides, student manuals, and web-based training for PA course instruction
  • Provide technical, editing, graphic development, and formatting for PA documents
Requirements
  • 5 years minimum of prior FEMA Public Assistance experience
  • Bachelor's degree and 5 years experience in disaster fieldwork or field of expertise; a graduate level degree or professional registration with 2 years of experience in disaster fieldwork or field of expertise; or 10 years of experience in disaster fieldwork or in field of expertise
  • Experience with technical writing
  • Demonstrated knowledge and experience in the recovery arena
  • An adult learning background and experience
  • 1-2 years of experience providing training support
  • The ability to obtain and maintain FEMA Public Trust
  • A United States Citizenship
  • Strong Microsoft Office Skills, excellent written and oral communication skills
Additional Desirable Skills
  • Knowledge of the FEMA Public Assistance Program/Policy
  • Trained in the Public Assistance delivery model preferred
  • Active FEMA badge
About Serco North America

Serco North America is a leading provider of professional services and technology solutions to the U.S. government and commercial markets. We are committed to delivering high-quality services that meet the needs of our clients and support the mission of the Federal Emergency Management Agency.



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