Document and Training Development Specialist

1 week ago


Herndon, Virginia, United States Serco North America Full time
Job Title: Document and Training Development Specialist

Serco North America is seeking a skilled Document and Training Development Specialist to support the Federal Emergency Management Agency (FEMA) Public Assistance program in Zone 2. As a key member of our team, you will be responsible for developing high-quality documents and training materials to support the program's mission.

Key Responsibilities:
  • Develop PA Program guidance documents and tools
  • Create training aids, instructor guides, student manuals, and web-based training for PA course instruction
  • Provide technical, technical editing, graphic development, and formatting for PA documents
Qualifications:
  • 5 years minimum of prior FEMA Public Assistance experience
  • Bachelor's degree and 5 years experience in disaster fieldwork or field of expertise
  • Experience with technical writing
  • Demonstrated knowledge and experience in recovery arena
  • An adult learning background and experience
  • 1-2 years of experience providing training support
  • The ability to obtain and maintain FEMA Public Trust
  • A United States Citizenship
  • Strong Microsoft Office Skills, excellent written and oral communication skills
About Serco North America:

Serco North America is a leading provider of professional services to the U.S. government and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Our team is dedicated to making a positive impact in the communities we serve.

We offer a competitive salary range of $62,400.00 to $197,600.00, depending on experience and qualifications. If you are a motivated and experienced professional looking for a challenging opportunity, please submit your application today.



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