Document and Training Development Specialist-General Planners

4 weeks ago


Herndon, Virginia, United States Serco North America Full time
Job Summary

Serco North America is seeking a skilled General Planner to support the Federal Emergency Management Agency (FEMA) Public Assistance recovery initiatives in Zone 2 across the Midwest. As a General Planner, you will play a critical role in providing support to state, tribal, territorial, and local governments, as well as some private non-profits. Your expertise will help Serco deliver vital services more efficiently while increasing the satisfaction of end customers.

Key Responsibilities
  • Assist in the development of PA Program guidance documents and tools as needed
  • Create and provide training aids, instructor guides, student manuals, and web-based training for PA course instruction
  • Provide technical, technical editing, graphic development, and formatting for PA documents
Requirements
  • 5 years minimum of prior FEMA Public Assistance (PA) experience
  • Bachelor's degree and 5 years experience in disaster fieldwork or field of expertise; a graduate level degree or professional registration with 2 years of experience in disaster fieldwork or field of expertise; or 10 years of experience in disaster fieldwork
  • Demonstrated knowledge and experience in recovery arena
  • An adult learning background and experience
  • 1-2 years of experience providing training support
  • The ability to obtain and maintain FEMA Public Trust
  • A United States Citizenship
  • The ability to maintain FEMA specific trainings
  • Strong Microsoft Office Skills, excellent written and oral communication skills
  • The ability to deploy to any location in zone 2 with a 24-48 hour notice after Task Order Award
Additional Desired Experience and Skills
  • Knowledge of the FEMA Public Assistance Program/Policy
  • Trained in the Public Assistance delivery model preferred
  • Active FEMA badge

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The salary range for this role is $62,400.00 to $197,600.00. If you are interested in this opportunity, please submit your application for immediate consideration.



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