CRM Training Specialist

1 day ago


Virginia Beach, Virginia, United States Virginia Jobs Full time
About the Position

The CRM Training Specialist plays a crucial role in the Enrollment Management division, responsible for developing and executing strategic training and adoption programs for users of our key CRM system. This position leads the training and adoption efforts for a large and diverse user base, ensuring seamless integration and effective utilization of the CRM platform.

Key Responsibilities
  • Design and deliver customized training programs to support current and new CRM processes within the division.
  • Establish and implement best-practice procedures and training for customers and internal staff to ensure consistent usage and data integrity.
  • Maintain a detailed understanding of the Salesforce core application and connected tools.
  • Develop comprehensive documentation to provide system users with an in-depth understanding of available tools and processes within the Salesforce environment.
  • Collaborate with partner office teams to develop and maintain a train-the-trainer model for CRM training needs.
  • Stay up-to-date with new Salesforce features and functionality to provide recommendations for operational improvements.
Requirements
  • Bachelor's degree in a related field or equivalent combination of education and experience.
  • Experience with training and documentation in various delivery modalities, including Salesforce Chatter, Video, Email, Webinars, and self-guided How-To Manuals.
  • Experience in translating new and existing functionality to end-users.
  • Knowledge of CRM platforms and capabilities.
Preferred Qualifications
  • Demonstrated experience creating and maintaining CRM documentation.
  • Demonstrated experience supporting users.
  • Demonstrated experience identifying gaps in support and creating a plan to address those gaps.
  • Demonstrated experience using a CRM system, preferably Salesforce.
  • Demonstrated experience creating software training and adoption plans.


  • Virginia Beach, Virginia, United States Virginia Jobs Full time

    About the PositionThe CRM Training Specialist plays a pivotal role in the Enrollment Management division, responsible for developing and executing strategic training and adoption programs for users of our key CRM system. This position leads the training and adoption efforts for a large and diverse user base, ensuring seamless integration and optimal...


  • Virginia Beach, Virginia, United States Scientific Research Corporation Full time

    Job Title: Training Specialist IIIJob Summary:We are seeking a highly skilled Training Specialist III to join our team at Scientific Research Corporation. As a Training Specialist III, you will be responsible for developing and delivering training programs to support the technical needs of our clients.Key Responsibilities:Develop and deliver training...


  • Virginia Beach, Virginia, United States Huntington Ingalls Industries Full time

    Job DescriptionMission Technologies is seeking a highly skilled Training Operations Specialist to join our team. As a key member of our operations team, you will be responsible for planning, coordinating, and executing complex training exercises and simulations.Key Responsibilities:Develop and implement training plans and exercises to meet customer...


  • Virginia Beach, Virginia, United States Chenega MIOS SBU Full time

    Job Title: Training and Development SpecialistChenega MIOS SBU is seeking a highly skilled Training and Development Specialist to join our team. As a key member of our instructional systems team, you will be responsible for providing knowledge and expertise in the operation, employment, maintenance, or repair of systems, subsystems, or equipment related to...


  • Virginia Beach, Virginia, United States Scientific Research Corporation Full time

    Job DescriptionScientific Research Corporation is seeking a highly skilled Training Specialist III to join our team. As a key member of our training team, you will be responsible for designing, developing, and delivering training programs to meet the needs of our clients.Key Responsibilities:Analyze training needs and develop training plans to meet those...


  • Virginia Beach, Virginia, United States Sigma Defense Full time

    Position OverviewSigma Defense is seeking a highly qualified Training Specialist to join our team.The successful candidate will possess deep expertise in sea-launched attack missile exercises (SLAMEX) and Tomahawk land attack missile (TLAM) training. With a wealth of experience at senior levels, this individual will provide critical insights and...

  • Operations Specialist

    23 hours ago


    Virginia Beach, Virginia, United States Xylem I LLC Full time

    Job SummaryXylem Tree Experts is seeking a highly skilled Operations Specialist to join our team. As an Operations Specialist, you will be responsible for ensuring the smooth operation of our business, including managing projects, coordinating with teams, and maintaining documentation.Key ResponsibilitiesManage projects from start to finish, including...


  • Virginia Beach, Virginia, United States CLASSIC AIR CARE, LLC Full time

    Job DescriptionAt Classic Air Care, LLC, we're seeking a skilled Client Care Specialist to join our team. As a key member of our customer service team, you'll play a vital role in delivering exceptional experiences for our clients.Key Responsibilities:Provide top-notch customer service over the phone and chat, ensuring that clients receive timely and...


  • Virginia Beach, Virginia, United States Scientific Research Corporation Full time

    Position OverviewThe Training Specialist III plays a crucial role in identifying and addressing the technical training requirements of our personnel. This position is responsible for the development and administration of comprehensive training programs tailored to meet the specific needs of various groups within the organization.Key ResponsibilitiesAssess...


  • Virginia Beach, Virginia, United States Scientific Research Corporation Full time

    Position OverviewThe Training Specialist III plays a pivotal role in assessing and addressing the technical training requirements of various teams within the organization. This position involves the development and implementation of comprehensive training strategies to enhance employee performance and meet organizational goals.Key ResponsibilitiesConducts...


  • Virginia Beach, Virginia, United States Scientific Research Corporation Full time

    Job SummaryWe are seeking a highly skilled Training Specialist III to join our team at Scientific Research Corporation. As a key member of our training team, you will be responsible for designing, developing, and delivering training programs to support the technical training needs of our organization.Key ResponsibilitiesDevelop and implement training plans,...


  • Virginia Beach, Virginia, United States Scientific Research Corporation Full time

    Job SummaryWe are seeking a highly skilled Training Specialist III to join our team at Scientific Research Corporation. As a key member of our training team, you will be responsible for designing, developing, and delivering training programs to support the technical training needs of our organization.Key ResponsibilitiesAnalyze and determine technical...


  • Virginia Beach, Virginia, United States Scientific Research Corporation Full time

    Position OverviewThe role of Training Specialist III involves a comprehensive analysis and identification of technical training requirements. This position is responsible for implementing structured plans, procedures, and programs tailored to specific groups to address their training needs and challenges.Key ResponsibilitiesEvaluate and ensure the consistent...


  • Virginia Beach, Virginia, United States ECPI University Full time

    Transform Your Career at ECPI UniversityAt ECPI University, we're dedicated to helping students achieve their goals through hands-on training and career-focused education. As an Admissions Support Specialist, you'll play a vital role in this mission.Responsibilities:Establish initial contact with prospective students to discuss their interests in ECPI...


  • Virginia Beach, Virginia, United States Chenega MIOS SBU Full time

    Job SummaryWe are seeking a highly skilled Training and Development Specialist - Journeyman to join our team at Chenega MIOS SBU. As a key member of our instructional systems team, you will provide expertise in the operation, employment, maintenance, or repair of systems, subsystems, or equipment related to military training systems.Key...


  • Virginia Beach, Virginia, United States Chenega MIOS SBU Full time

    Job SummaryWe are seeking a highly skilled Training and Development Specialist - Journeyman to join our team at Chenega MIOS SBU. As a key member of our instructional systems team, you will provide expertise in the operation, employment, maintenance, or repair of systems, subsystems, or equipment related to military training systems.Key...


  • Virginia Beach, Virginia, United States mazzella companies Full time

    Job SummaryMazzella Companies is seeking a highly motivated and results-driven Sales Development Specialist to join our team. As a Sales Development Specialist, you will play a critical role in driving business growth and revenue expansion by identifying and pursuing new sales opportunities.Key ResponsibilitiesDevelop and execute a sales strategy to drive...


  • Virginia Beach, Virginia, United States The Ron Sawyer Team @ REMAX Prime Full time

    Lead Generation SpecialistARE YOU READY TO EMBARK ON A NEW JOURNEY? We are in search of motivated individuals who possess a strong ambition to excel and a genuine enthusiasm for sales.If the prospect of engaging with potential buyers and sellers daily excites you, this role could be an excellent fit.As a Lead Generation Specialist, your primary duties will...


  • Virginia Beach, Virginia, United States City of Virginia Beach Full time

    Business Application SpecialistThe City of Virginia Beach is seeking a detail-oriented and tech-savvy Business Application Specialist to join our dynamic team. In this role, you will be instrumental in managing data, generating reports, and integrating systems to improve departmental efficiency and support our operations.Key Responsibilities:Creation and...


  • Virginia Beach, Virginia, United States Chenega MIOS SBU Full time

    Job SummaryWe are seeking a highly skilled Training and Development Specialist - Journeyman to join our team at Chenega MIOS SBU. As a key member of our instructional systems team, you will provide knowledge and expertise in the operation, employment, maintenance, or repair of systems, subsystems, or equipment related to military training systems.Key...