Document and Training Development Specialist

1 week ago


Herndon, Virginia, United States Serco North America Full time
Job Title: Document and Training Development Specialist

Serco North America is seeking a skilled Document and Training Development Specialist to support the Federal Emergency Management Agency (FEMA) Public Assistance program in Zone 2. As a key member of our team, you will play a critical role in developing high-quality documentation and training materials to support disaster response and recovery efforts.

Key Responsibilities:
  • Develop and maintain documentation and training materials for the FEMA Public Assistance program
  • Collaborate with subject matter experts to create accurate and effective training content
  • Design and develop visual aids, instructor guides, and student manuals
  • Provide technical editing and formatting services for program documents
  • Support the development of web-based training and other digital resources
Requirements:
  • 5+ years of experience in technical writing, documentation, or a related field
  • Proven experience in disaster response and recovery, with a focus on FEMA Public Assistance
  • Strong understanding of adult learning principles and training design
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Strong Microsoft Office skills, with experience in creating visual aids and digital content
What We Offer:
  • A competitive salary range of $62,400.00 to $197,600.00
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Opportunities for professional growth and development

Serco North America is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking to make a difference in disaster response and recovery, we encourage you to apply for this exciting opportunity.



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