Client Relations Coordinator
2 weeks ago
Salary: Based on Experience
A Client Relations Coordinator at Taylor King Law plays a vital role in providing exceptional service to clients within a dynamic legal setting.
Key Responsibilities
- Engaging in consistent and clear communication with clients, insurance representatives, and legal professionals.
- Establishing and managing comprehensive client records.
- Assisting clients during the initial phases of personal injury cases.
- Effectively handling a substantial caseload through strong organizational skills and multitasking abilities.
- Drafting and preparing settlement proposals.
- Upholding our commitment to client service, ensuring that clients feel supported and informed throughout their experience.
Qualifications
Education: A Bachelor's degree is preferred; a High School diploma is mandatory.
Experience: Background in legal or medical case management, insurance defense, or similar fields is preferred but not essential. Customer service experience is advantageous. Proficiency with various technologies is required.
Technical Skills: Familiarity with word processing, spreadsheets, and database management (experience with Salesforce is beneficial).
Additional Skills: Bilingual proficiency in Spanish and English is a plus. Strong written and verbal communication skills, a commitment to customer service, and the ability to manage time effectively are essential. Must be able to work empathetically in high-pressure situations.
Compensation and Benefits
- Compensation is commensurate with experience.
- Medical, dental, vision, and supplemental insurance options are available.
- A Simple IRA retirement plan is offered after one year of full-time employment.
- Generous paid time off policy, including 9 additional paid holidays each year.
- A supportive and positive work environment.
About the Company
Taylor King Law, based in Arkadelphia, Arkansas, comprises a dedicated team of over 20 attorneys and more than 50 professional staff members. With multiple offices across Arkansas and Texas, we specialize in advocating for clients in various legal matters, including personal injury cases, wrongful death claims, and social security disability cases.
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