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Medical Office Coordinator

4 weeks ago

San Marcos, California, United States TrueCare Full time
Medical Receptionist Job Description

TrueCare is seeking a highly organized and customer-focused Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for creating a welcoming and efficient front office environment for patients and staff.

Key Responsibilities:

  • Ensure the reception area is well-maintained and organized.
  • Check patients in, verify patient information, and inform patients of TrueCare services and policies.
  • Qualify self-pay patients for available programs and accurately enter data into Intergy.
  • Respect patient confidentiality and maintain a professional environment.
  • Answer incoming calls, address inquiries, and take detailed messages.
  • Pre-register, register, and schedule patient appointments as needed.
  • Collect co-payments and fees, issue receipts, and post payments according to TrueCare protocols.

Requirements:

  • High school diploma or equivalent.
  • One year of experience as a Medical Receptionist or Customer Service Representative.
  • Basic computer proficiency.
  • Knowledge of episodic programs and qualification requirements.
  • Bilingual in English and Spanish.

Preferred Qualifications:

  • Experience working with EHR.
  • Knowledge of medical terminology.
  • Knowledge of healthcare insurance billing procedures.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law.