Medical Office Coordinator
1 month ago
TrueCare is seeking a highly organized and customer-focused Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for creating a welcoming and efficient front office experience for patients and families.
Key Responsibilities:
- Ensure the reception area is well-maintained and organized.
- Check patients in, verify demographic information, and update records.
- Inform patients of TrueCare services, policies, and procedures.
- Qualify self-pay patients for available programs and accurately enter data into our Electronic Health Record (EHR).
- Print and verify immunization records for children.
- Respect patient confidentiality and maintain a professional environment.
- Answer incoming calls, address inquiries, and take detailed messages.
- Pre-register, register, and schedule patient appointments as needed.
Requirements:
- High school diploma or equivalent.
- One year of experience as a Medical Receptionist or Customer Service Representative.
- Basic computer proficiency.
- Knowledge of episodic programs and qualification requirements.
- Bilingual in English and Spanish.
Preferred Qualifications:
- Experience working with EHR systems.
- Knowledge of medical terminology.
- Knowledge of healthcare insurance billing procedures.
TrueCare is an Equal Opportunity Employer and welcomes applications from diverse candidates. We offer a competitive salary range and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, please submit your application.
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