Client Relations Specialist

3 weeks ago


South Windham, Maine, United States Parkland Full time

Position Overview:

As a vital member of our team, the Customer Service role at Parkland is designed to ensure exceptional service delivery to our valued clients. Our organization is a prominent player in the fuel and petroleum industry, dedicated to providing top-notch products and services to a diverse clientele.

Key Responsibilities:

  • Engage with customers through various channels including phone, in-person, and email to facilitate order placements.
  • Utilize our ERP system to accurately input and manage customer orders.
  • Coordinate delivery logistics by routing tickets to the appropriate distribution centers.
  • Process invoices and finalize transactions for delivered orders.
  • Handle additional customer inquiries as necessary.

Qualifications:

  • A minimum of 2 years of experience in Customer Service or Order Processing.
  • Familiarity with PDI systems is advantageous.
  • A high school diploma is required.
  • Demonstrated strong work ethic and organizational skills.
  • Detail-oriented with a professional demeanor and reliability.
  • Proficient in 10-key data entry.
  • Strong problem-solving abilities and effective communication skills.
  • Ability to manage multiple tasks efficiently while maintaining a professional interaction with colleagues and vendors.

What We Offer:

  • Comprehensive medical benefits including a wellness program with annual HSA contributions.
  • Dental and vision coverage.
  • Company-paid life insurance and disability coverage.
  • A robust 401k plan with a generous company match.
  • Paid time off and a supportive work environment.

Parkland is committed to fostering an inclusive workplace where all employees feel valued and respected. We are an Equal Employment Opportunity Employer, dedicated to providing equal opportunities to all individuals regardless of their background.



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