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Associate Personal Banker

2 months ago

South Windham, Maine, United States Quality Talent Group Full time
About the Role

We are seeking a highly motivated and customer-focused Associate Personal Banker to join our team. As a key member of our National Branch Network, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities
  • Participate in proactive outreach to build relationships with customers and propose suitable products and services to help them achieve their financial goals.
  • Assist customers with basic requests related to account openings, service requests, and credit applications.
  • Develop a deep understanding of our bank's products and services to effectively connect with customers' needs.
  • Interact with customers to demonstrate care and build trust, providing personalized solutions to meet their financial objectives.
  • Refer customers' financial needs to other bankers and partners as necessary.
Requirements
  • 6+ months of customer-facing experience, or equivalent demonstrated through work experience, training, military experience, or education.
Preferred Qualifications
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Proven ability to educate and connect customers with technology and mobile banking options.
  • Experience working with others on a team to meet customer needs and build strong relationships.
What We Offer

We offer a competitive salary, robust benefits package, and programs to support your work-life balance and well-being. As a valued member of our team, you will have opportunities for growth and development, as well as recognition for your contributions to our company's success.

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to diversity, equity, and inclusion in the workplace and strive to create a culture that values and respects individual differences.