Guest Services Associate

2 weeks ago


Cape May, New Jersey, United States Equity LifeStyle Properties Full time

About Us:
Equity LifeStyle Properties is a leader in the resort community sector, renowned for our commitment to excellence and employee recognition.

Position Overview:
We are seeking a dedicated Front Desk Clerk for our Acorn & King Nummy Campgrounds. This role focuses on delivering outstanding customer service during afternoon shifts.

Key Responsibilities:

  • Serve as the primary point of contact for guests and residents, providing essential information and addressing inquiries both in person and via phone.
  • Handle financial transactions, including processing payments and managing deposits.
  • Generate reports and submit maintenance requests to maintain operational efficiency.
  • Collaborate closely with the Property Manager to ensure timely and professional communication regarding guest inquiries.
  • Focus on customer satisfaction by resolving conflicts and addressing issues promptly.
Qualifications:
  • High school diploma or equivalent experience.
  • A minimum of one year of customer service experience with a strong emphasis on exceptional service skills.
  • Excellent organizational abilities and a keen eye for detail.
  • Proficient in computer usage and adaptable to new software systems.
What We Offer:
In appreciation of your skills and contributions, we provide a comprehensive benefits package that includes medical, dental, and vision coverage, a generous 401(k) match, as well as paid time off for vacations, holidays, and sick leave.

As an Equal Opportunity Employer, we value diversity and encourage all qualified candidates to apply.

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