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Patient Service Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins University. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth day-to-day operations of our healthcare professionals.
Key Responsibilities- Scheduling and Templating: Schedule patients for medical examinations, consultations, and procedures, and coordinate visits within and between departments.
- Registration: Verify and enter pre-registration and insurance information, prepare daily printed schedules, and register patients for clinical appointments.
- Phone: Answer phones, provide routine information, and remind patients of scheduled visits or follow up on missed appointments.
- Billing: Participate in the billing process, collect time of service payments, and reconcile automated records and collected monies.
- Clinic Flow and Leadership: Collaborate with the clinic manager to ensure scheduling conflicts are resolved, monitor room utilization, and maintain clinic patient flow.
- Education: High School Diploma or GED, with one year of work experience in a similar service-oriented industry.
- Preferred Qualifications: Two years of college or equivalent work experience, understanding of changing reimbursement policies, and knowledge of medical insurance coverage.
