Member Service Representative II
4 hours ago
Job Summary:
We are seeking a highly skilled and motivated Member Service Representative II to join our team at Silver State Schools Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and offering tailored solutions to meet those needs.
Key Responsibilities:
- Provide outstanding service to members, responding to their inquiries, and resolving any issues in a timely and professional manner.
- Identify member needs and offer relevant credit union products and services to meet those needs.
- Process and open new accounts, loans, and other financial services, ensuring accuracy and efficiency.
- Develop and maintain relationships with members, understanding their financial goals and objectives.
- Stay up-to-date with credit union products, services, and policies to provide expert advice and guidance to members.
- Collaborate with internal teams to ensure seamless service delivery and achieve sales and service goals.
- Perform other duties as assigned to support the credit union's mission and objectives.
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred.
- Minimum 2-4 years of banking or credit union experience, or equivalent combination of education and experience.
- Thorough knowledge of credit union computer systems and software, including Word and Excel.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritizing tasks, and meeting deadlines.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to make a real difference in the lives of our members.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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