Member Service Representative
2 hours ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service by greeting members, answering questions, and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and member service areas.
- Process member transactions, including purchases, returns, and exchanges, in accordance with company policies and procedures.
- Assist with inventory management, including receiving, stocking, and facing merchandise.
- Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
- Collaborate with other team members to achieve sales goals and improve customer satisfaction.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.
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