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Customer Service Specialist II
2 months ago
Houston Water Customer Service Section is seeking a highly motivated and customer-focused individual to fill the role of Customer Service Representative II. As a key member of our team, you will be responsible for providing exceptional service to our customers, resolving issues efficiently, and utilizing effective problem-solving techniques.
Key Responsibilities:
- Provide top-notch customer service to internal and external customers
- Resolve customer complaints and issues in a timely and professional manner
- Utilize effective problem-solving techniques to resolve complex issues
- Work collaboratively with team members to achieve customer satisfaction goals
Requirements:
- Self-motivated and customer service oriented
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
About Us:
Houston Water is a department of the City of Houston, Texas, dedicated to providing safe and reliable water services to our customers. We are committed to excellence in customer service and strive to make a positive impact on our community.
