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Field Service Representative II
2 months ago
We are seeking a highly skilled and detail-oriented Field Service Representative II to join our team at Canon U.S.A., Inc. As a key member of our office services team, you will be responsible for providing exceptional customer service, managing mail and packages, and performing various administrative tasks.
Key Responsibilities- Customer Service: Insure total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
- Mail and Packages: Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames; Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
- Supplies, Copying, Faxing, and Administration: Organize and distribute supplies to client; Verify and log orders upon delivery; Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
- Education: High school Diploma or equivalent
- Experience: 5 + years' experience working in a mailroom or professional office environment
- Skills: Thorough knowledge of all shipping procedures; Ability to perform all necessary computer skills required; Excellent customer service, professional attitude and appearance are a must
- Competitive Pay and Benefits: We offer a comprehensive benefits package, including competitive pay, health insurance, and retirement savings plan
- Comprehensive Training and Development Programs: We provide ongoing training and development opportunities to help you advance your career
- Positive Work Environment: We foster a positive and inclusive work environment that promotes collaboration and teamwork