Patient Access Representative II

5 days ago


Worcester, Massachusetts, United States Conifer Health Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.

Key Responsibilities
  • Register patients in a timely and accurate manner, ensuring all necessary information is collected and documented.
  • Verify patient demographics, insurance coverage, and financial liability, and obtain necessary authorizations and signatures.
  • Process patient payments, handle cash and credit transactions, and maintain accurate records of financial transactions.
  • Collaborate with healthcare providers, insurance companies, and other stakeholders to resolve patient issues and ensure seamless care transitions.
  • Stay up-to-date with changing regulations, policies, and procedures, and ensure compliance with all relevant laws and standards.
Requirements
  • High school diploma or equivalent required; some college coursework or degree in healthcare administration or related field preferred.
  • Minimum 0-1 year of experience in a customer service or healthcare-related role; experience in medical scheduling, registration, or patient access preferred.
  • Excellent communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills, with ability to interpret complex medical information and resolve patient issues.
  • Proficiency in computer software applications, including electronic health records and scheduling systems.
Work Environment

This role requires the ability to work in a hospital or healthcare setting, with potential exposure to life-threatening patient conditions. The ideal candidate will be able to work effectively in a fast-paced environment, with strong communication and interpersonal skills.



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