Patient Access Representative II

4 days ago


Worcester, Massachusetts, United States Conifer Health Solutions Full time
Job Summary

Conifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our healthcare team, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will also be responsible for obtaining complete and accurate patient demographic information and employing proper, compliant patient liability collection techniques.

Essential Duties and Responsibilities
  • Greet customers and provide world-class customer service, completing full patient registration at date of service.
  • Adhere to financial and cash control policies and procedures, thoroughly explaining and securing Hospital and patient legal forms.
  • Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services.
  • Assist with scheduling diagnostic procedures, entering data in scheduling systems and providing customers with appointment instructions.
  • Educate patients about patient financial liabilities and employ proper, compliant patient liability collection techniques.
  • Perform Hospital cash reconciliation and secured payment entry in adherence to financial and cash control policies and procedures.
  • Secure medical necessity checks/verification in accordance with Centers for Medicare and Medicaid services, verify insurance, benefits, coverage, and eligibility.
  • Complete assigned registration financial clearance work lists activities, obtain insurance authorizations for scheduled and unscheduled Hospital services, and secure inpatient visit notification to payors.
Knowledge, Skills, Abilities
  • Minimum typing skills of 35 wpm.
  • Demonstrated working knowledge of PC/CRT/printer.
  • Knowledge of function and relationships within a hospital environment preferred.
  • Customer service skills and experience.
  • Ability to work in a fast-paced environment.
  • Ability to receive and express detailed information through oral and written communications.
  • Course in Medical Terminology required.
  • Understanding of Third Party Payor requirements preferred.
  • Understanding of Compliance standards preferred.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hospital administration, can work in patient care locations which include potential exposure to life-threatening patient conditions.

Other

Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.



  • Worcester, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and scheduling processes, while providing exceptional customer service to our patients and families.Key ResponsibilitiesPerform...


  • Worcester, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. This role is responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. The ideal candidate will have excellent customer service skills and the ability to work in a fast-paced...


  • Worcester, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative II to join our team at Conifer Health Solutions. In this role, you will be responsible for performing various duties in support of departmental efficiencies, including scheduling, registration, patient pre-admission and admission, reception and discharge...


  • Worcester, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.Key...


  • Worcester, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryAs a Patient Access Representative II, you will play a critical role in supporting departmental efficiencies by performing various tasks, including scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will be responsible for obtaining complete and accurate patient demographic information and...


  • Worcester, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions is seeking a highly skilled and experienced Patient Access Site Director II to lead the daily operations of our Patient Access department. As a key member of our team, you will be responsible for implementing process improvements, ensuring the safe, timely, and accurate processing of patients through the Patient Access...


  • Worcester, Massachusetts, United States Planned Parenthood League of Massachusetts Full time

    Job SummaryThe Patient Access Representative serves as the first point of contact between external clients and PPLM, providing excellent customer service and responding to patient needs with good judgment and a caring attitude.Key ResponsibilitiesWelcome patients, guests, and escorts into the health center, maintaining a professional and welcoming...


  • Worcester, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions is seeking a highly skilled and experienced Patient Access Site Director II to lead the daily operations of our Patient Access department. As a key member of our team, you will be responsible for implementing process improvements, ensuring the safe, timely, and accurate processing of patients through the Patient Access...


  • Worcester, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions is seeking a highly skilled and experienced Patient Access Site Director II to lead the daily operations of our Patient Access department. As a key member of our team, you will be responsible for implementing process improvements, ensuring the safe, timely, and accurate processing of patients through the Patient Access...


  • Worcester, Massachusetts, United States UMass Med School Full time

    Job SummaryUMass Med School seeks a highly skilled and experienced Standardized Patient Instructor II to join our team. The successful candidate will be responsible for teaching and evaluating medical students, residents, and graduate nurses in a simulated medical environment.Key Responsibilities• Simulate medical problems and act as a patient for medical...

  • Vascular Access Nurse

    4 weeks ago


    Worcester, Massachusetts, United States Dynamic Access Full time

    Dynamic Access Vascular Access Nurse JobWe are seeking a skilled Vascular Access Nurse to join our team at Dynamic Access. As a Vascular Access Nurse, you will be responsible for providing high-quality vascular access services to healthcare facilities in the Worcester, Massachusetts area.Responsibilities:Provide vascular access services to patients in...


  • Worcester, Massachusetts, United States Dynamic Access Full time

    Dynamic Vascular Access RN Job OpportunityWe are seeking a skilled Vascular Access RN to join our team at Dynamic Access. As a PICC RN, you will be responsible for providing high-quality vascular access services to healthcare facilities in the Worcester, Massachusetts area.Responsibilities:Provide vascular access services to patients in various healthcare...

  • Vascular Access Nurse

    23 hours ago


    Worcester, Massachusetts, United States Dynamic Access LLC Full time

    Job OpportunityWe are seeking a skilled Vascular Access Nurse to join our team at Dynamic Access LLC.About the RoleThis is a dynamic opportunity for a critical care nurse to transition into a vascular access role, providing expert care to patients in various healthcare settings.ResponsibilitiesProvide high-quality vascular access care to patients in multiple...

  • Patient Instructor II

    18 hours ago


    Worcester, Massachusetts, United States UMass Med School Full time

    Job Summary:As a Patient Instructor II at UMass Med School, you will play a critical role in teaching and evaluating medical students, residents, and graduate nurses. This position requires strong interpersonal skills, the ability to communicate effectively, and a commitment to maintaining confidentiality and professionalism.Key Responsibilities: Simulate...


  • Worcester, Massachusetts, United States Workers Credit Union Full time

    Job Title: Branch Member Service Representative IIAre you passionate about delivering exceptional customer service and helping others achieve their financial goals? As a Branch Member Service Representative II at Workers Credit Union, you will be at the forefront of our commitment to our members. Your role will involve building lasting relationships,...


  • Worcester, Massachusetts, United States UMass Memorial Health Care Full time

    Job SummaryWe are seeking a skilled Patient Access Schedule Agent to join our team at UMass Memorial Health Care. As a key member of our scheduling team, you will be responsible for handling incoming phone calls from patients, families, and referring providers to schedule patient appointments.Main Responsibilities:Scheduling appointments for multiple...


  • Worcester, Massachusetts, United States Insight Global Full time

    Join Insight Global as a Patient Access Site DirectorInsight Global is seeking a seasoned professional to lead the Patient Access Department at our healthcare client in Worchester, Massachusetts. As a Patient Access Site Director, you will be responsible for overseeing the daily operations of the department and implementing process improvements to ensure...


  • Worcester, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions seeks a seasoned healthcare professional to lead the Patient Access department, driving process improvements and ensuring timely, accurate patient flow. The ideal candidate will possess excellent leadership and management skills, with a proven track record of achieving metrics and fostering positive relationships with...


  • Worcester, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions seeks a highly skilled Patient Access Department Manager to lead the daily operations of our Patient Access department. As a key member of our team, you will be responsible for implementing process improvements, ensuring the safe, timely, and accurate processing of patients through the Patient Access flow.Key...


  • Worcester, Massachusetts, United States U Mass Memorial Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Care Associate II to join our team at UMass Memorial Health. As a PCA II, you will play a vital role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesProvide clear and timely communication to the RN regarding patient observations and...