Retail Floor Lead

2 weeks ago


Paramus, New Jersey, United States Mango Full time
Join Our Team as a Retail Floor Lead

About Us:
At Mango, we are passionate about style and culture, bringing together a diverse team from over 112 nationalities. We are committed to providing exceptional customer experiences across more than 115 countries.

Your Role:
As a Retail Floor Lead, you will play a crucial role in the daily operations of our store. You will report directly to the Store Manager and oversee the floor's activities to ensure optimal performance and customer satisfaction.

Key Responsibilities:
  • Deliver outstanding customer service and foster a welcoming environment.
  • Guide and support team members in developing product knowledge and understanding performance metrics.
  • Identify customer needs and tailor services to enhance their shopping experience.
  • Delegate tasks effectively among team members to ensure smooth operations.
  • Monitor and achieve sales objectives while striving to exceed targets.
  • Maintain an appealing store presentation that aligns with brand standards.
  • Implement visual merchandising guidelines to maximize product visibility.
  • Assist in updating merchandising and rotation schedules.

Who We Are Looking For:
We seek a proactive and enthusiastic individual who thrives in a team environment. The ideal candidate will possess excellent communication skills and a strong desire to represent our brand through exceptional service.

Qualifications:
  • Experience in retail sales is preferred.
  • Goal-oriented with a strong sales focus.
  • Passion for customer service and fashion.
  • Flexible availability, including weekends and holidays.
  • Positive, energetic, and engaging personality.
  • Ability to initiate customer interactions and assess their needs.
  • Strong organizational and communication skills.
  • Capability to manage multiple priorities and adapt to changing demands.

Why Choose Mango?
As part of the Mango family, you will enjoy a generous employee discount, comprehensive benefits, and opportunities for personal and professional growth. We are dedicated to investing in your development through training programs and mentorship, as well as offering international career prospects in our global network.

Are You Ready to Make an Impact?
We look forward to welcoming a new member to our team who shares our passion for style and excellence.

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