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Retail Sales Lead

2 months ago

Paramus, New Jersey, United States Road Runner Sports Full time
About the Role

We are seeking a highly motivated and experienced Retail Sales Lead to join our team at Road Runner Sports. As a Retail Sales Lead, you will play a key role in driving sales and profitability goals, while providing exceptional customer service and leading a team of sales associates.

Key Responsibilities
  • Customer Experience
    • Develop and maintain a positive and welcoming store environment that exceeds customer expectations.
    • Ensure a WOW customer experience through consistent visual execution, standards, and recovery.
  • Team Leadership
    • Lead and develop a high-performance sales team through consistent coaching, training, and recognition.
    • Assess and analyze business trends to problem-solve business opportunities and take appropriate action.
  • Operational Excellence
    • Ensure accurate and efficient execution of all omni-channel initiatives.
    • Validate and ensure execution of all customer loyalty initiatives and activities.
  • Inventory Management
    • Support and maintain strong inventory management and data integrity routines.
  • Store Operations
    • Assist store leadership in managing team member attendance and utilizing the labor flex tool to manage labor to the needs of the business.
    • Responsible for organizing, planning, and execution of all visual merchandising in store with partnership of entire management team.
Requirements
  • Education
    • High School diploma or equivalent required.
    • Associates degree from an accredited college or university and 1 year of related experience preferred, or equivalent combination of the education and experience.
  • Experience
    • Minimum of 1+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
  • Skills
    • Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem-solving, and sound decision-making skills.
    • Effective interpersonal communication skills in both verbal and written format.
    • Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business.
What We Offer
  • Competitive Compensation
    • Earn competitive pay plus bonus potential.
  • Professional Development
    • Receive out-of-this-world training to grow your career.
  • Team Environment
    • Contribute to an outstanding team as you drive in-store sales.
  • Perks
    • Be the envy of your friends with discounts on all the latest gear and footwear.
    • Enjoy free running and walking events.