Patient Scheduling Coordinator

1 week ago


Fargo, North Dakota, United States Rural Psychiatry Associates Full time
Job Title: Patient Scheduling Coordinator

Rural Psychiatry Associates is seeking a highly organized and detail-oriented Patient Scheduling Coordinator to join our team in Fargo. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our clinic.

Key Responsibilities:
  • Utilize a multi-phone line system to answer incoming calls and direct calls to appropriate staff or department;
  • Make appointment reminder calls and reschedule appointments as needed;
  • Manage internal email and voicemail to relay messages to staff;
  • Greet patients, visitors, and vendors in a prompt and friendly manner;
  • Provide information and guidance to customers, and direct concerns appropriately;
  • Distribute patient satisfaction surveys and employment applications;
  • Schedule appointments using AdvancedMD database;
  • Print daily schedules and fee sheets;
  • Create and revise print materials as needed;
  • Compose letters and emails from dictated messages;
  • Complete mass mailings and prepare reports as requested;
  • Contact vendors for business needs;
  • Assist with provider schedule coordination;
  • Perform other related duties as assigned.

The ideal candidate will be proficient in computer software and office equipment. A high school diploma or equivalent is required.

Job Requirements:

  • High school diploma or equivalent;
  • Proficiency in computer software and office equipment;
  • Excellent communication and organizational skills;
  • Ability to work in a fast-paced environment.

About Rural Psychiatry Associates:

Rural Psychiatry Associates provides mental health care to patients of all ages through hospitals, clinics, schools, and senior living facilities throughout North Dakota, South Dakota, Minnesota, Montana, Utah, and Alaska.



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