Patient Service Representative for Carondelet Ortho

5 days ago


Tucson, Arizona, United States Carondelet Health Network Full time

Job Summary:

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Carondelet Health Network. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities:

  • Greet patients and families, providing a warm and welcoming environment
  • Answer and direct phone calls, responding to patient inquiries and concerns
  • Manage patient schedules, appointments, and referrals
  • Collect and process patient payments, including co-pays and balances
  • Assist with patient registration, demographic data entry, and insurance verification
  • Provide patients with information and resources regarding office policies, procedures, and services
  • Explain and enroll patients in our patient portal
  • Perform additional administrative tasks as needed

Requirements:

  • High school diploma or equivalent required
  • One year of customer service experience, preferably in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

About Us:

Carondelet Health Network is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and exceptional service. We are committed to creating a positive and supportive work environment for our employees, and we offer a range of benefits and opportunities for growth and development.


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