Facility Manager

1 week ago

Winter Springs, Florida, United States National Veterinary Associates Full time
Job Summary

We are seeking an exceptional Executive Director of Operations to lead our facility to excellence at National Veterinary Associates.

The ideal candidate will be a qualified manager who shares our passion for providing top-notch care for dogs and cats.

Key Responsibilities
  • Develop a team of Resort Managers, Shift Leads, and Team Members to deliver exceptional customer service.
  • Lead by example and create a resort culture based on Servant Leadership, high-quality guest/pet care, and exceptional customer service.
  • Drive sales and profits by maximizing revenue and minimizing costs.
Management Accountabilities
  • Communicate the company's mission, values, and objectives to the team.
  • Provide direction, leadership, and communication to achieve sales results and operating plan goals.
  • Create a plan to drive and achieve resort quantitative objectives, including sales, labor, cost of goods sold, and expense management.
  • Maintain operational excellence within the resort.
  • Recognize and reward outstanding performance of resort team members.
  • Demonstrate exceptional leadership behaviors.
Requirements
  • High school degree or equivalent required; Bachelor's degree equivalent education and experience preferred.
  • Minimum 5-year management experience, including Profit and Loss management.
  • Availability to work up to 45-50 hours per week, including evenings and weekends.
  • Ability to drive and manage/influence workplace change.
  • Strong Profit and Loss management abilities.
  • Proficiency with Microsoft Office Suite and point of sale software.
  • Comfortable working in front of house and back of house roles within the resort.
  • Access to reliable transportation.
Compensation

The pay range for this role is $55,000 to $65,000 annually, based on applicable experience.

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